Privacy policy.
Last updated September 1, 2024. This page covers website information. Protected health information is covered by the HIPAA Notice.
Privacy Policy
This privacy policy is part of our Terms of Use. Your use of this site and/or submission of information or content to this site constitutes your acceptance of and agreement with the terms of this privacy policy and your consent to the collection and use of your user identifiable information as described here.
Level Up Health maintains this information privacy policy explaining how user identifiable information provided to Level Up Health through the site is used and disclosed. User identifiable information is information that can be associated with a specific individual or entity, including a user's name, address, telephone number, email address and online activity directly linked to that user.
Level Up Health maintains an additional HIPAA Notice of Privacy Practices, which applies to protected health information as defined under 45 CFR Section 160.103.
General
If you use the site, we may collect information that you provide when you become an authorized user of the site or otherwise communicate with us. You may be required to provide your name, email address and other information we request in order to use the site.
When you use the site, we may automatically collect certain information that is not user identifiable information, such as your IP address, pages viewed, date, time and length of time spent on the site, browser type and version, operating system and platform, and other transactions performed on the site. If you access the site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details by adjusting your mobile device's location services settings.
We store and use this information as necessary for your use of the site, to diagnose problems, to improve and track the success of the site and to provide content, products or services of interest to you. We may share this information with third parties, including business partners, suppliers and vendors, as necessary for those purposes.
Except as described here or as needed for the operation and use of the site, Level Up Health will not sell, trade or disclose to third parties any personally identifiable information derived from registration on, or use of, the site without your consent, except as required by subpoena, search warrant or other legal process, or if you are engaging in unlawful use of the site or other unlawful activity that violates the terms.
Collection and use
Level Up Health may collect and use your user identifiable information to provide access to and use of the site, anticipate and resolve problems with your use of the site, inform you of upcoming events, new content available through the site and other product or service offerings that may be of interest to you.
Level Up Health may use your user identifiable information, whether combined with information available from other sources or otherwise, to market to you and communicate with you about products or services that may be of interest to you.
Level Up Health may disclose your information to third parties assisting with these uses, a third party as part of a potential merger, sale or acquisition, service providers who assist with hosting, billing, payment processing, data storage and security, and providers of medical or other emergency services in the event of an emergency.
If Level Up Health discloses your user identifiable information, Level Up Health will require that the person or entity receiving it agree to use and disclose it only to carry out its business obligations to Level Up Health or for the permitted purpose of the disclosure. Level Up Health cannot guarantee that such person or entity will not re-disclose it in ways that you or we did not authorize.
Required disclosures
To the extent permitted or required by law, regulation or other legal requirement, we will disclose your information to government authorities or third parties if required by law or in response to a subpoena or court order; if we believe disclosure is reasonably necessary to protect against fraud or protect the property or other rights of us, other users, third parties or the public; or if we believe you have abused the site or its services by attacking other systems, gaining unauthorized access, engaging in spamming or otherwise violating applicable laws or our terms.
Non-U.S. users
If you are located outside the United States and choose to use the site or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located in the United States or elsewhere outside the country from which you access the site. If you do not want your information transferred to or processed or maintained in the United States, you should not access or use the site.
User opt-out
You may choose not to receive direct marketing communications from Level Up Health in connection with the site by notifying Level Up Health of that request. If Level Up Health receives such a request, it will discontinue contacting you directly with marketing messages about Level Up Health products or services and will not use user identifiable information obtained from your use of the site to contact you with marketing messages.
You may choose not to receive such messages by notifying Level Up Health by email or regular U.S. mail. Please note that opt-out processing may not be immediate, and your opt-out only applies to Level Up Health and not to other third parties to which Level Up Health has supplied your user identifiable information.
Security
Level Up Health has implemented technology and security features in an effort to safeguard the privacy of your user identifiable information from unauthorized access or improper use, and Level Up Health will seek to continue to enhance its security procedures as new technology becomes available. Perfect security is not possible, and your user identifiable information could still be accessed and used by others without authorization.
Revocation and information requests
Your authorization remains in effect until you provide written notice of revocation to Level Up Health. You can revoke your authorization at any time by providing written notice by email to info@leveluphere.com. A revocation is effective after you submit it, but it does not affect prior actions taken in reliance on the authorization before it was revoked, or use of information that is not user identifiable information.
If you have provided your name and email address, you may request that we remove your name and email address from our database by contacting info@leveluphere.com, except that we may continue to use your name and email address to contact you with respect to the site if you are still authorized to access and use it.
Cookies, other websites and advertisements
The site may use cookies for the purpose of facilitating the gathering of non-specific user information. If you do not wish to use cookie technology, this feature may be disabled within your web browser.
Level Up Health's privacy policy applies only to this site and Level Up Health content, products and services. The site may link to third-party websites and information or service providers that may collect personal information from you. Level Up Health has no control over the privacy policies of third-party websites or advertisers.
Surveys, children and business transfers
Level Up Health may from time to time conduct surveys on the site. Surveys are voluntary and may require a user to provide user identifiable information. Level Up Health may use this information and share it with contractors as described above to better tailor products, services and marketing efforts.
The site is not available for use by minors. Level Up Health does not solicit or target persons younger than legal age for collection of information online.
If Level Up Health or any affiliate is acquired, whether by sale of assets or ownership interests, merger with a third party or otherwise, we reserve the right to transfer or assign the information collected from site visitors and users as part of the transaction.
Policy changes and questions
Level Up Health reserves the right to change its privacy policy by publishing new terms on the site at least thirty days before the effective date of the changes. Your access and use of the site thereafter constitutes your acknowledgment and acceptance of the changes.
Please direct questions or comments regarding this privacy policy to info@leveluphere.com.
Educational content only. Not medical advice. Treatment requires evaluation by a licensed provider.
